Everyday technology help, with clear starting prices.

Five ways we can help.

Choose the service closest to your needs. We confirm the work, session scope, and total price with you before paid support begins.

• In-Home Technology Visit

  $99 first hour

  Scheduled help with computer problems, software, updates, and everyday technology questions in your home.

• Remote Technology Help

  From $59 per session

  Help with software, settings, email, and account questions when the problem can be handled safely online.

• New Computer Setup and Data Transfer

  From $175

  Get your new computer ready with updates, personal file transfers, email setup, printer connection, and basic security settings.

• Scam and Account Safety Check

  From $129

  Review suspicious activity, account security, recovery options, and practical steps to help protect your devices and accounts.

  Explore scam recovery and phone security support.

• Printer, Wi-Fi or Smart-Device Setup

  From $99

  Connect a printer, troubleshoot home Wi-Fi, or get a smart device set up and working.

Additional labor is $50 per half hour when agreed in advance. Starting prices depend on the scope of work; larger or more complex jobs may require a quote. Diagnostics, repairs, account recovery, and full safety reviews are paid services.

Clear explanations. Time for your questions.

Get patient help with email, video calls, printers, phones, passwords, and unfamiliar messages. Family members can help arrange support with their loved one's permission.

We consider remote support first when it is suitable, and arrange a scheduled home visit when needed. For home visits, please provide clear access to equipment and assistance moving devices weighing more than 10 pounds.

Help for everyday home tech problems.

Support for computers, phones, printers, software, accounts, smart devices, data transfers, and general troubleshooting.

• Computer TroubleshootingWindows issues, slow computers, basic cleanup, updates, and common software problems.
• Printer Setup & TroubleshootingHelp connecting printers, fixing common print issues, and setting up home printing.
• Device Setup & Data TransferAssistance setting up new phones, tablets, computers, accounts, data transfers, email migration, app installation, and technology integrations.
• Phone & Vehicle Technology SetupBluetooth pairing, Apple CarPlay, Android Auto, contact synchronization, navigation setup, hands-free calling configuration, and smart device integration.
• Smart Device SupportHelp with smart TVs, streaming devices, cameras, smart home devices, and common home technology issues.
• Video Game Console SupportTroubleshooting network connections, account setup, parental controls, system updates, and storage configuration. (Note: We do not offer physical hardware repairs, motherboard diagnostics, micro-soldering, or hardware modifications).

See the residential services and starting prices above, or contact DTS for a quote.

Security-minded support for real-world risks.

Practical cybersecurity assistance for families, home users, and small businesses. Focused on reducing risk, improving account security, and helping customers avoid common scams and account compromise.

• MFA SetupEnable multi-factor authentication for email, Microsoft 365, Google, Apple, banking, and other important accounts.
• Password Manager SetupHelp selecting and configuring a password manager, reducing password reuse, and improving account security.
• Account Recovery AssistanceHelp recovering access to email, social media, cloud services, and online accounts when recovery options are available.
• Identity Protection GuidanceReview account security settings, breach notifications, recovery options, and practical steps to reduce identity theft risk.
• Security CheckupsReview updates, antivirus status, suspicious apps, browser extensions, Wi-Fi settings, and backup basics.
• Microsoft 365 Security ReviewReview MFA, inactive users, admin accounts, mail forwarding rules, and basic security settings.
• Endpoint Hardening BasicsCheck updates, Windows Security, BitLocker status, local administrator rights, and unnecessary software.
• Phishing & Scam AwarenessTraining and guidance for families, seniors, and small teams on recognizing phishing attempts, scams, and suspicious messages.

Cybersecurity services are focused on practical risk reduction and security improvements. Services do not constitute a formal security audit, compliance assessment, or penetration test.

Better connectivity for homes and small offices.

Troubleshooting and setup for routers, Wi-Fi coverage, connected devices, guest networks, and basic network cleanup.

• Wi-Fi TroubleshootingIdentify common causes of poor signal, slow speeds, drops, and device connection problems.
• Router ConfigurationBasic router setup, password changes, DNS guidance, and common configuration support.
• Guest Wi-Fi PlanningHelp separate visitor devices from personal or business devices when supported by equipment.
• Network CleanupReview connected devices, remove old devices where possible, and document basic network details.

Support without always needing an onsite visit.

Remote help for common troubleshooting needs when the issue can be safely handled online.

• Remote TroubleshootingHelp with software, settings, accounts, updates, and basic computer issues.
• Remote GuidanceWalkthrough support for customers who need help completing a setup or fixing a common problem.
• Consent-Based SupportRemote access is only used with customer approval and clear service purpose.
• Follow-Up DocumentationNotes can be saved so repeat issues are easier to handle in the future.

Reliable support without hiring full-time IT.

Practical support for small offices that need help with workstations, users, documentation, accounts, and recurring technology issues.

• Workstation SupportHelp with business computers, updates, software troubleshooting, and common user issues.
• Microsoft 365 AssistanceBasic support for users, email, MFA, account cleanup, and security settings.
• Technology DocumentationSimple documentation for devices, accounts, vendors, and repeat fixes.
• Project Help & Second OpinionsSupport for technology decisions, office changes, and practical improvement planning.

Small business work is quoted based on device count, urgency, and scope.

Scheduled Maintenance and Updates

We help small businesses maintain system health through planned maintenance routines, updates, and reviews.

• Periodic CheckupsRoutine reviews of device performance, software updates, and relevant, authorized event logs.
• Update CoordinationKeeping operating systems and key applications patched to help improve security.
• Device DocumentationDocumenting device inventory, software licenses, network details, configuration information, and recovery procedures. DTS does not record customer passwords.
• Backup ReviewsReviewing backup status and, when authorized, selected files. A successful backup status does not replace a documented restoration test.

Maintenance plans are customized and quoted based on the number of devices and support frequency. Scheduled maintenance does not include continuous monitoring, guaranteed backup recovery, emergency dispatch, or 24/7 support.