Practical technology support for homes and small businesses.

Help for everyday home tech problems.

Support for computers, phones, printers, software, accounts, smart devices, data transfers, and general troubleshooting.

• Computer TroubleshootingWindows issues, slow computers, basic cleanup, updates, and common software problems.
• Printer Setup & TroubleshootingHelp connecting printers, fixing common print issues, and setting up home printing.
• Device Setup & Data TransferAssistance setting up new phones, tablets, computers, accounts, data transfers, email migration, app installation, and technology integrations.
• Phone & Vehicle Technology SetupBluetooth pairing, Apple CarPlay, Android Auto, contact synchronization, navigation setup, hands-free calling configuration, and smart device integration.
• Smart Device SupportHelp with smart TVs, streaming devices, cameras, smart home devices, and common home technology issues.

Typical residential service starts at $60 for diagnostics and basic support. Larger jobs may require a quote.

Reliable support without hiring full-time IT.

Practical support for small offices that need help with workstations, users, documentation, accounts, and recurring technology issues.

• Workstation SupportHelp with business computers, updates, software troubleshooting, and common user issues.
• Microsoft 365 AssistanceBasic support for users, email, MFA, account cleanup, and security settings.
• Technology DocumentationSimple documentation for devices, accounts, vendors, and repeat fixes.
• Project Help & Second OpinionsSupport for technology decisions, office changes, and practical improvement planning.

Small business work is quoted based on device count, urgency, and scope.

Security-minded support for real-world risks.

Practical cybersecurity assistance for families, home users, and small businesses. Focused on reducing risk, improving account security, and helping customers avoid common scams and account compromise.

• MFA SetupEnable multi-factor authentication for email, Microsoft 365, Google, Apple, banking, and other important accounts.
• Password Manager SetupHelp selecting and configuring a password manager, reducing password reuse, and improving account security.
• Account Recovery AssistanceHelp recovering access to email, social media, cloud services, and online accounts when recovery options are available.
• Identity Protection GuidanceReview account security settings, breach notifications, recovery options, and practical steps to reduce identity theft risk.
• Security CheckupsReview updates, antivirus status, suspicious apps, browser extensions, Wi-Fi settings, and backup basics.
• Microsoft 365 Security ReviewReview MFA, inactive users, admin accounts, mail forwarding rules, and basic security settings.
• Endpoint Hardening BasicsCheck updates, Windows Security, BitLocker status, local administrator rights, and unnecessary software.
• Phishing & Scam AwarenessTraining and guidance for families, seniors, and small teams on recognizing phishing attempts, scams, and suspicious messages.

Cybersecurity services are focused on practical risk reduction and security improvements. Services do not constitute a formal security audit, compliance assessment, or penetration test.

Better connectivity for homes and small offices.

Troubleshooting and setup for routers, Wi-Fi coverage, connected devices, guest networks, and basic network cleanup.

• Wi-Fi TroubleshootingIdentify common causes of poor signal, slow speeds, drops, and device connection problems.
• Router ConfigurationBasic router setup, password changes, DNS guidance, and common configuration support.
• Guest Wi-Fi PlanningHelp separate visitor devices from personal or business devices when supported by equipment.
• Network CleanupReview connected devices, remove old devices where possible, and document basic network details.

Support without always needing an onsite visit.

Remote help for common troubleshooting needs when the issue can be safely handled online.

• Remote TroubleshootingHelp with software, settings, accounts, updates, and basic computer issues.
• Remote GuidanceWalkthrough support for customers who need help completing a setup or fixing a common problem.
• Consent-Based SupportRemote access is only used with customer approval and clear service purpose.
• Follow-Up DocumentationNotes can be saved so repeat issues are easier to handle in the future.

Early managed services for businesses that need recurring support.

DTS is building managed service capabilities carefully through lab validation, documentation, and controlled rollout.

• Recurring Support PlanningDefine support scope, device count, expectations, and monthly maintenance needs.
• Patch Management PlanningDevelop a practical process for keeping supported devices updated.
• Backup Verification PlanningReview whether backups exist and help document what needs to be protected.
• Security Baseline PlanningPrepare basic endpoint, account, MFA, and documentation standards before recurring service begins.

Managed services are offered by quote and only when the required support scope is clearly defined.